Shipping &
Delivery Policy.

We offer express shipping across India, with dispatch typically completed within 24–48 hours of order confirmation and verification.

Delivery times may vary depending on your location and courier service availability.

We deliver to most locations across India, subject to the legal allowance and state-wise regulations regarding the sale and delivery of tobacco products.

If delivery is not legally permitted in your area, your order will be cancelled and you will be notified promptly.

As a COTPA-compliant brand, we strictly enforce age verification:

• Every customer must be 18 years of age or older to receive delivery.
• Our delivery partners will conduct age verification at the time of delivery by checking a valid government-issued photo ID (such as Aadhaar, PAN, Passport, or Driver’s License).
• Orders will not be handed over if valid age proof is not presented, and the order will be returned.

• Orders are processed only after payment confirmation and preliminary age verification.
• Customers will receive updates via email or SMS regarding order status, shipment tracking, and delivery timelines.

While we strive to meet all delivery timelines, delays may occur due to:

• Regional restrictions or regulatory checks.
• Courier network issues or unforeseen logistical circumstances.
• Incomplete or inaccurate shipping details provided by the customer.

In such cases, our support team will keep you informed and work to resolve the issue promptly.

Shipping charges, if applicable, will be displayed at checkout before payment. Charges may vary depending on the delivery location and order size.